Cancellations will be considered only if the request is made within 2 days of placing the order. However, if the order has already been communicated to the vendors/merchants and they have initiated the shipping process, the cancellation request may not be entertained.

Bisi Bisi does not accept cancellation requests for perishable items like food, beverages, or other consumables. However, a refund or replacement may be provided if the customer establishes that the delivered product was of substandard quality.